We have moved our lync over to sfb and getting good call quality in some areas has been a real @#$% to figure out.  Using some newer netflow tools has helped to get the QOS under control but this sfb isn't all it was cracked up to be and I'm not sure it's really 100% anywhere at all but it is what we have now.  Everyone thought this would save us money going this route but it's often worse than what we had before.  I hope the new stuff is better than this... that's all I can say.  Basically anything might be better than sfb.

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