Open for Voting

Clients can save the input of a ticket before submitting it to a tech

Normally, when a client has finish filling out the request for a ticket, they have only two options. Save or Cancel. In my case, I have many customs fields for the client to fill out and some will require a lot time and verification. Can there be an option where the client can start working on a ticket and save it without submitting the ticket to the tech? This way the client can come back to it later to finish it, then submit it as a ticket when done. So the options will be similar too: Save, Save and Submit, and Cancel.