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Asset Report - Excel Output Column Issue

When doing an asset query you can get the columns and view you need on screen perfectly to what you require - eg correct data and choose columns in the view. Great.

However......

When you send this data to Excel or a CSV file you get EVERY column in the Asset item.

Need to only export the query columns.

  • It’s insane how the export was designed.  I think the developer was lazy and reused the code from the asset>import feature rather than making the different options for the export feature.  The way it’s made right now it’s convenient to export a list of assets, make changes using Excel, and then reimport that list using the asset>import feature to change those assets in mass. But that’s not the only reason for exporting assets from web help desk.  I think the developers can do better in this scenario any give us a more full featured set of options when exporting asset data from Web Help Desk.