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Level 7

how do I edit "<login_url>" or other 'wildcard' in the email templates

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In email templates - how do I edit the <login_url>.  Currently it points to my server name - which is not accessible 'outside the network'.  I would like to have the link be an operational link {support.servername.com}. 

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Level 12

Re: how do I edit "<login_url>" or other 'wildcard' in the email templates

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Go to "Setup, general, options" and change the server DNS name as this determines all links back to Web Help Desk

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Level 12

Re: how do I edit "<login_url>" or other 'wildcard' in the email templates

Jump to solution

Go to "Setup, general, options" and change the server DNS name as this determines all links back to Web Help Desk

View solution in original post