I went to download the latest release of WebHelpDesk, 12.4 for Windows 64 bit, and noticed there was a virtual appliance version. We currently run WebHelpDesk under a virtualized Windows Server 2012 R2 server. We use VMWare ESXi 6.0.
Would there be any advantages for us to jump from the Windows version to your virtual appliance?
Lower resource requirements? No Windows patching? More secure? Better performance?
Any gotchas if we go this route?
We host the database on a separate SQL 2014 server