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Level 7

Web page timeout

Is there any way to INCREASE the timeout period on a per user basis?  i.e. when creating a ticket, if I walk away for a certain period of time, the page times out and I lose the work that I've been doing.  I'd like to increase that timeout period.

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I think this is a general setting, not based on individual accounts
Check the thread here https://thwack.solarwinds.com/t5/Web-Help-Desk-Discussions/WHD-logout-automatically/m-p/149192