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Level 8

WHD needs better reporting

Would like WHD to get some better/more comprehensive reporting:

- Give option of showing open ticket times with days reported-  not just hours/minutes

- Improve the layout of reports. Seems the formatting is all over the place.

3 Replies
Level 12

It would also be nice to have a client ticketing system that actually reported on Client activity such as top submitters for a specific period of time.

0 Kudos

Yes, I agree to that, but not only for an end user but for departments, places etc.

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Level 10

Agree

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