Hi and sorry if this is answered but I have tried searching but I was not able to find anything.
What I would like to do is be able to have employees or an outside vendor email in and it create a ticket but I would like to avoid it making a bunch of clients that are not needed in the system. Right now it seems like only people that have clients can email in tickets.
Any help would be appreciated, if there is anything else I can provide to help show our setup just ask.
Thanks
Don