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Level 9

WHD : Error Message - "Unable to establish connection within 30 secondes"

Hello everybody,

The web help desk is running fine, but randomly, I got this error message from WHD :

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Could you help me on this case please ? Do you have any idea in order to avoid this error message....

Looking forward to hearing you.

Best Regards.

Gianni

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2 Replies
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Level 10

Re: WHD : Error Message - "Unable to establish connection within 30 secondes"

what's your connection timeout set to? That's primarily the cause of the message.

Play around with increasing that and see if that message still comes up.

It's located in email>options.

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Level 9

Re: WHD : Error Message - "Unable to establish connection within 30 secondes"

Hello,

Thank you for responding. At this moment, it is 30 seconds, I will increase it to 60 seconds and I will see.

Thanks !

Gianni

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