This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

WHD Dashboard / Scorecard

Hi Everyone,

I have had a request to setup a dashboard for Web Help Desk that shows some simple statistics. The idea being that it will be displayed on a TV screen and everyone in the office can quickly see how many priority calls are logged, how many are outstanding, etc.

I have been shown the widgets that display graphs, etc, but I'm looking for something a but more customisable. Some very large numbers that refresh every minute or so is the general idea.

Has anybody else setup anything like this? I was thinking along the lines of SSRS or some other external tool.