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gcantoro
Level 8

WHD - Create a ticket from a whatsapp message

My question is this:

- In WHD (Web Help Desk)

- with the service desk that has a dedicated whatsapp account for the service desk (WhatsApp Business)

---> there is a possibility, a way, a procedure to generate a ticket automatically from a whatsapp message?

Thank you very very much for your cooperation !!!

Giovanni

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