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Level 8

WHD - Create a ticket from a whatsapp message

My question is this:

- In WHD (Web Help Desk)

- with the service desk that has a dedicated whatsapp account for the service desk (WhatsApp Business)

---> there is a possibility, a way, a procedure to generate a ticket automatically from a whatsapp message?

Thank you very very much for your cooperation !!!


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Level 12

while are here, how about Teams and Slack WHD intergration e.g. create tickets, stream feeds into chanels etc



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Level 9

Did you get any response or solution for this??

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