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Hi
I am trying to use Android App to login to WHD, can someone help me with the attached error?
Thanks
What version of Web Help Desk are you using and are you trying to login as your Technican username or linked Client username?
First of all, there is no app from solarwinds to android.
This is a 3rd party software.
For this use, IP address with port number
username and password.
If HTTP use 8081 and uncheck SSL. If HTTPS use 8443 with SSL check.
Make Sure both the application and mobile is in the same subnet.
Regards
Aakhib
