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Level 15

Sign Up for WHD 12.3 Beta!

I'm super excited to announce we are coming closer to the Beta phase of WHD 12.3! Are you interested to test new Beta? Sign here:

Please note this Beta is over. To sign up for future Betas, please contact me directly and I'll make sure to include you.


Note: This Beta is NOT suitable for production environment and you need a separate test system.

In this Beta you can test:

  • Ability to manually link any ticket as a child to a parent
  • Ability to automatically link ticket using Action Rules and Tasks
  • Ability to pass data from Parent to Child tickets when child ticket is created automatically
  • Ability to pass attachments from Parent to Children (automatically and in Notes)
  • Ability to propagate Notes from Parent to Children and vice versa
  • Ability to reference tickets in Notes and some other selected text fields with "ticket <number>" or "case <number>"

After you sign up and confirm Beta agreement, I will contact you shortly.

Looking forward to the great feedback,


Tags (3)
8 Replies
Level 14

Is there any word if the bug from case 604504 has been resolved. Opened this bug almost exactly a year ago.

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Let me check the status and I'll update you offline Tom on this one.

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Level 10

So I take it that's all the new features the 12.3 beta will have to offer?

Sounds cool enough as is though.

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These are features to exercise in this Beta, yes. Thanks for feedback Mike!

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I'll also emphasize that hopefully this beta tries to fix some bugs too

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It for sure does! Something specific you are looking for?

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Yes, all of them.

One in particular being that running tasks don't send out emails after running. It can create a ticket, but cannot send the email afterwards.

Gives the nope.PNGerror every time.

But again, all of them.

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I'm sure you have a case number, I'll contact you offline to check that with you.

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