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dastubbs
Level 8

SQL

Can someone tell me what version of SQL is supported for WebHelpDesk? The website only lists up to SQL 2014.

Thanks!

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5 Replies
TerryHarding
Level 10

Re: SQL

The Installation Guide for Web Help Desk 12.5.2 (the latest release) states that the following MS SQL versions are supported: SQL Server 2008 R2 SP3, SQL Server 2012 SP2 or SQL Server 2014.

Re: SQL

Hi dastubbs​,

I am led to believe that if SQL Server 2016 is supported, then SQL Server 2008 R2 will be dropped.

Please note that it doesn't mean that any version unspecified won't work with Web Help Desk, it just means they aren't tested or supported versions that the product currently uses.

As usual, anything that is not tested or unsupported, will have limited support from the SolarWinds team, although they will try to assist as best as they can.

-Midnight

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justin.gray
Level 12

Re: SQL

Recently updated support matrix is here: Windows 2012, SQL 2012, SQL 2014 and SolarWinds products compatibility matrix

SQL 2016 and up is still not yet supported.

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Re: SQL

SQL 2014 is supported and the link you've provided says that too...

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justin.gray
Level 12

Re: SQL

Fixed.

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