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Level 7

Retrieving deleted tickets

Is there any way to retrieve a ticket that was accidentally deleted in WHD?

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Level 10

Re: Retrieving deleted tickets

I think the only way will be to go into the database and update the job_ticket table setting 'Deleted' from 1 back to 0.

I know this works from doing it on our test server and does not appear to cause any issues.

For production you should open a support ticket to SW and ask,  there could be more fields that need updated or a cleaner way.