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Level 9

Removed Location field from tickets?

I was wondering if there is a way to remove locations from being a requirement when submitting new tickets? I was able to remove Models, but I can't seem to find where to remove the locations field. We don't use them for almost anything, but for some reason clients can't submit a ticket if they haven't selected a location.

Thanks.

Regards.

2 Replies
Level 12

Do your clients have a location?

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Level 7

I would also like to know how to remove Location as a required field.

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