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Level 9

Not receiving new tickets as they come in.

I'm having an issue with not receiving tickets as they come in. I am using Chrome as my browser, Refresh rate is set to one minute. Seems to be a session issue that has been reoccurring for me . Any ideas would be great, Thanks

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2 Replies
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Re: Not receiving new tickets as they come in.

Hi Roderick,

Try checking out this link to see if any of the search results apply to what you're needing help with.

Search - SolarWinds Worldwide, LLC. Help and Support

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Level 9

Re: Not receiving new tickets as they come in.

I ended up putting a ticket in with Solarwinds. The issue is still there no matter what browser I use. I was very impressed how fast their response time was. I just hope they can figure it out so I don't have to keep logging out to receive new tickets.

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