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Level 7

Can't create multiple lists in FAQ for WHD

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We noticed that when you create an faq that has multiples of the same list type, bullet or numbered, some of the code shows itself and will not go away.

ex. The code below presents this once done editing: (With a numbered list, it is a "[o" instead.)

  • list 1
[u
  • list 2

 

[ul]
[li]list 1[/li]
[/ul]

[ul]
[li]list 2[/li]
[/ul]

 

 

In fact, it seems to get worse the more lists you have.
ex.

  • 1
[u
  • 2
[ul]
  • 3
ul]
[
  • 4
[li
  • 5
li]6
  • 6
]7[/
  • 7
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1 Solution

We have experienced the same issue on version 12.7.2.39 . Here is the workaround we developed for our team. It has been copied directly from our WHD FAQ.

------------------------------------------------------------------------------------

FORMATTING WORKAROUND TUTORIAL
 
 
 
When typing out a list, we need to use the HTML brackets "< >" and not the BBCode brackets "[ ]". It is also important to place the list on one single line.

Interestingly, the WHD editor renders the bullet points as empty circles, but when you view the FAQ in the client view the bullets are normal solid discs.
 
 
List 1
 
<ul><li>Item 1</li><li>Item 2</li><li>Item 3</li></ul>
 
Some text after the first list.
 
When list is typed out vertically, this editor adds a line break for each line. It doesn't look very nice.
List 2
 
<ul>
 
<li>Item 1</li>
 
<li>Item 2</li>
 
<li>Item 3</li>
 
</ul>

 

View solution in original post

5 Replies

We have experienced the same issue on version 12.7.2.39 . Here is the workaround we developed for our team. It has been copied directly from our WHD FAQ.

------------------------------------------------------------------------------------

FORMATTING WORKAROUND TUTORIAL
 
 
 
When typing out a list, we need to use the HTML brackets "< >" and not the BBCode brackets "[ ]". It is also important to place the list on one single line.

Interestingly, the WHD editor renders the bullet points as empty circles, but when you view the FAQ in the client view the bullets are normal solid discs.
 
 
List 1
 
<ul><li>Item 1</li><li>Item 2</li><li>Item 3</li></ul>
 
Some text after the first list.
 
When list is typed out vertically, this editor adds a line break for each line. It doesn't look very nice.
List 2
 
<ul>
 
<li>Item 1</li>
 
<li>Item 2</li>
 
<li>Item 3</li>
 
</ul>

 

View solution in original post

Thank you!

I figured it was due to html vs bbcode. Never would have thought to just use the html brackets.

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Level 12

What version of WHD are you using?

12.7.2.39 is the latest

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how about using this?

 

[ol]
[li]list 1[/li]
[li]list 2[/li]
[/ol]

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We are on 12.7.1

Haven't moved to the latest yet, but we are aware of the changes.

Either list does the same thing.

Using the html code brackets versus bb code works for now. 😄

Thank you

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