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bvondeylen
Level 12

Attached files with incomplete domains

When my clients attach screenshots in their help requests, the attached links display an 'incomplete' domain.

Incomplete domain.png

The link should say Open "http://helpdesk.neenah.k12.wi.us/helpdesk/Web...

Is there a setting in WHD to change this?

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apap
Level 10

Re: Attached files with incomplete domains

This will be set to whatever you entered as your server DNS name

Setup -> General -> Options

Put your fqdn there and it will update all your attachment links.

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bvondeylen
Level 12

Re: Attached files with incomplete domains

Thank you. That fixed it.

Bryan VonDeylen

Neenah Joint School District

410 S Commercial St

Neenah, WI 54956

w: (920) 751-6800 x10138

m: (920) 527-8543

On Thu, Feb 26, 2015 at 10:47 AM, apap <

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