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Level 12

Attached files with incomplete domains

When my clients attach screenshots in their help requests, the attached links display an 'incomplete' domain.

Incomplete domain.png

The link should say Open "

Is there a setting in WHD to change this?

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Level 10

This will be set to whatever you entered as your server DNS name

Setup -> General -> Options

Put your fqdn there and it will update all your attachment links.

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Thank you. That fixed it.

Bryan VonDeylen

Neenah Joint School District

410 S Commercial St

Neenah, WI 54956

w: (920) 751-6800 x10138

m: (920) 527-8543

On Thu, Feb 26, 2015 at 10:47 AM, apap <

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