WHD allows you to track assets and apart having native WMI discovery also integrates with various asset management solutions and provides generic integration.
Looking forward to hear from you,
Have you been looking also on other solutions than Lansweeper?
What was most important for you when deciding for a solution?
What is #1 thing which is missing in WHD and Lansweeper does provide it? Also is there anything in Lansweeper integration missing for you?
We evaluated a number of different solutions, but ultimately cost vs performance, Lansweeper seemed to win. In fact, it has a lot of features that I don't use or consider overkill.
The most important thing for us was tracking network devices and non-connected devices. The latter is fairly do-able in WHD, but network devices aren't. I've always felt that the WHD asset portion is just a little "half-baked" when you compare it to other solutions.
The missing thing in the Lansweeper integration is ownership. You can mark an item as "Owned by" in Lansweeper, but WHD does not track this field. I was unable to find a way to do this short of having "last user" as the ownership value in WHD. This works for things like PCs, but any PC that is public (perhaps in a conference room), will bounce around as to who "owns" it in WHD based on who used it last. For monitors and non-connected equipment, I just lost ownership completely in WHD. Fix this and I would be very happy!!!!
1. We also user Lansweeper
2. I chose & tested it, but did not purchase or implement it...
3. Yes, for us the WIM tool is extremely broken, nothing but jibberish, duplicates, missing assets, you name it. I was and still am very disappointed in it. And in support/dev basically telling me that it's my fault. Lansweeper has caused no such issues using it with WHD, but WHD's WMI tool is trash to me.
Thanks for honest feedback Mike! Definitely something we will need to look at. So I guess Lansweeper is your primary source of assets?
Yep. Has robust reporting, monitoring, deployment, even run scripts for users. What a tool!! For stuff it can't find or scan (ipads) we use the import tool in WHD, then manually link them to users...
FWIW they are working on a help desk beta this year... depending on where that goes or how that goes we might make a switch to them, based on the strength of the asset monitoring tool.
We use SCCM 2007 and are already in the planning stages of migrating to SCCM 2012 R2. in addition we use HP Web JetAdmin 10.3 for network printers and Apple Remote desktop for our Macs.
Was involved in the SCCM 2007 decision, it is so full featured you are not just getting hardware info it pulls installed software, images, pushes software based on user/group/machine log in ect. Web JetAdmin I chose mainly because most of our network printers are HP's and the tool is free.
No I do not think WHD should move into these areas as long as the integration can be made fairly tight let these other company's that are experts in their equipment do the heavy lifting then just read from their db's with some tight tested data pulls.
I would like to see WHD add Web JetAdmin as a supported tool to pull data from if they think enough people would use it.
We also use HP WebJet Admin, and ConfigMGR 2012. I am surprised that WHD lacks the ability to pull assets from AD.
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