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Forum Action Rules

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Action Rules

rmhvh12 over 4 years ago

I am having issues with the Action Rules that I have set up for HR New Hires and Terminations. Because all the info. on the New Hire is not available initially, I have it set to trigger an email each time the ticket is updated.

This is driving me as well as the recipients getting the emails crazy. I am having people tell me they are getting 15-20 or more emails. What I really need is for the last couple of additions to the ticket to be sent to specified Departments.

I really need HELP with this please. Ideas please. Thanks, Vicki

0 percyplant over 4 years ago

Hi,
Can you provide a screen shot of your action rule which are related to HR new hires and Terminations.
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0 rmhvh12 over 4 years ago in reply to percyplant

Thank you for your reply, but I have this issue corrected. Have a good day! VH
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