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Web Performance Monitor (WPM)

Forum WPM Transactions not successfully playing when monitored

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WPM Transactions not successfully playing when monitored

jordnam128 over 8 years ago

A transaction was recorded on the WPM server and successfully run in the recorder.

However, when the Recording was enabled in the transaction monitor, it appears that it cannot successfully run through the recording.

I was able to pull the logs and the following keep repeating.

2015-07-13 12:32:19,526 [PlaybackDispatcher] INFO SolarWinds.SEUM.Agent.WorkerProcessManagement.WorkerProcessLauncher - Worker process d5383197-cd06-463f-84ca-e19c8f53b1b1 has pid 5740 and runs as user SEUM-User-1

2015-07-13 12:38:59,414 [WorkerProcessMonitor] ERROR SolarWinds.SEUM.Agent.PlaybackDispatcher - Transaction of recording e8c6be45-355b-4f03-be4e-427be5e0c297 errored. Trying repeated dispatch.

Would any of you know if what would be the root cause of this?

Any information would be greatly appreciated.

Thanks

0 petr.krcmarik over 8 years ago

Hi,
From this logs we can only say, that transaction is failing but do not see reason why. Basically transaction runs under SEUM-User so first thing to check is that SEUM-User can successfully play transaction, fe by manually running IE under this user (runas) and see if all steps which you record can be done.
Petr
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0 jiri.tomek over 8 years ago

Hello,
the real errors will be in AgentWorker log files. It look that transaction is not able to finish at all so it does not report success or failure. AgentWorker logs should tell more.
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