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Level 10

WPM Player showing duration 0.00 second error #WPM

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Hi all,

we have 10 WPM player.

1 player showing 0.00 second playback,

can please anyone help or have face this same issue? how to solve this?

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Product Manager
Product Manager

Not sure I can explain that... Might be a good idea to open a ticket and see if the support team can diagnose what is happening there.

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Level 10

Web Performance Monitor (formerly SeUM)​ are you able to help or suggest anything for me to do regarding above issue? WPM Player showing duration 0.00 second error #WPM​ !

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Product Manager
Product Manager

If you open the transaction in the recorder and play it back does this same step report 0.00 there as well?

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jvb, nope when play using recorder it play normally. and currently we have multiple wpm player and the setup is same. but only this one have the issue.

thanks

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Product Manager
Product Manager

Not sure I can explain that... Might be a good idea to open a ticket and see if the support team can diagnose what is happening there.

View solution in original post