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Level 7

Not played - No element was clicked

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Hi SolarWinds community,

I have installed the Free Trial of Web Performance Monitor, and I'm getting the Error "Not played - No element was clicked.". I recorded another web page, that is hosted on the same domain and it worked perfectly. What could be the cause of this error? Is it related to the programming language with which the website has been created, or something else?

A screenshot is in the attachment.

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Level 7

We received the same error.  It seems to be related to pages designed to work on mobile devices and selecting a button that would appear within a dropdown menu.  To resolve, we reduced the window size of the WPM recorder and perform the recording that way.  Reducing the window size of the WPM recorder made it display the page as it would on a mobile device.

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Level 8

Take a look at WHAT WE'RE WORKING ON FOR WPM (Updated Aug 8, 2019) , the upcoming version of WPM will let you define the resolution of browser window in which you want to create the recording. In WPM 3.0 sometimes the resolution in which the sequence was recorded may be different than resolution in which it is played back by the player and then if the recorded page change its structure due to responsive  design it may lead to problems with locating elements which you experienced.

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Level 7

We received the same error.  It seems to be related to pages designed to work on mobile devices and selecting a button that would appear within a dropdown menu.  To resolve, we reduced the window size of the WPM recorder and perform the recording that way.  Reducing the window size of the WPM recorder made it display the page as it would on a mobile device.

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Hi tracy11,

after trying numerous times, I figured out the same thing. Thank you very much for your assistance .