cancel
Showing results for 
Search instead for 
Did you mean: 
Create Post
Highlighted
Level 7

New Recorder Fails During Verifying Step

We recently upgraded to the latest version of WPM and are having some issues.  We can record a transaction using drop downs, verifications etc. with no problem.  But when I set it up as a monitored transaction it fails on the verification step.  It doesn't matter if it is text or image it always fails. 

Has anyone else experienced this?

0 Kudos
4 Replies
Highlighted
Level 9

Re: New Recorder Fails During Verifying Step

I have very similar issue, I see the short coming from 2019.4.

New Chromium version does not record anything with drop down/new tab or even dialog box.

New Deprecated WPM recorder records some reference object information which cannot be handled by Orion server.

I hope support can fix this issues.

0 Kudos
Highlighted
Product Manager
Product Manager

Re: New Recorder Fails During Verifying Step

I believe what you are experiencing there is related to a known issue that we are currently working on and hope to have a fix for soon. If you have not done so already, please open a ticket so we can verify that is the case and associate your case with the work being done to address the issue.

0 Kudos
Level 7

Re: New Recorder Fails During Verifying Step

Thanks for the response.  I have a case open, #00435323 and am working with support now. 

I am successfully getting the dropdowns to play back but any verification is failing.

0 Kudos
Highlighted
Level 9

Re: New Recorder Fails During Verifying Step

Case # is 00435452. Thank you

0 Kudos