I would like to see the ability to force techs to only have the "save and e-mail" option instead of just save. This would eliminate techs "forgetting" to notify the clients when they provide updates or close tickets.
I would like to see the ability to force techs to only have the "save and e-mail" option instead of just save. This would eliminate techs "forgetting" to notify the clients when they provide updates or close tickets.