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Static Asset Links - so that assets can be referred-to by bookmark, external QR code, etc

Static Asset Links - so that assets can be referred-to by bookmark, external QR code, etc

Web Help Desk: to be able to refer to particular assets from a bookmark or other external source - a static URL for each asset.

For instance, to use externally-printed asset labels with a QR code that points to the asset entry in the Web Help Desk system.

If I open an asset in Web Help Desk, the address displayed with information such as "WebObjects/Helpdesk.woa/wo/37.7.22.0.0.0.0.2.1.0.4.9.1.5.1.9.0.5.3", which is only valid for that specific browser session.

I would like a link that is static and will work from any browser,  for instance something like "WebObjects/Helpdesk.woa/wo/asset=123", similar to the method that is already available for tickets etc.

1 Comment
Level 7

This would also be useful for linking assets in other database records. For instance, we track all of our control signals in an FMP database, and it would be great to link signals in that DB to the assets that are handling them.