Has anyone tried the "Client Admin" functionality? This may provide some of what you want (for example, if there is an admin person at a remote site that submits tickets for users at that site). I tend to agree with rjtoney's comments - I think that having multiple clients on a ticket breaks the design of the system, and would cause all sorts of ripples in other areas.
Perhaps someone has a creative workaround for this? Custom fields and problem / incident ticket functionality come to mind.
Has anyone tried the "Client Admin" functionality? This may provide some of what you want (for example, if there is an admin person at a remote site that submits tickets for users at that site). I tend to agree with rjtoney's comments - I think that having multiple clients on a ticket breaks the design of the system, and would cause all sorts of ripples in other areas.
Perhaps someone has a creative workaround for this? Custom fields and problem / incident ticket functionality come to mind.
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