At the moment it is possible either to merge tickets or link them as a "problem".
I believe it would be quite handy to have an option easily link a ticket to the next in case that different people / groups work on a ticket. Also it would be super to create a visual overview of the linked tickets.
As an example:
- Purchase Pc
- Purchase software
- Purchase printer
- Activate network point
- Organize training
I saw this functionality in a different Call Management System and I think it is absolutely great.
