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Group of Custom Fields

Group of Custom Fields

Add the ability to group custom fields so that admins can navigate them in a much easier fashion when creating custom fields. Allow custom field groups to share different custom fields. In other words, Group A and Group B can both have field 1, field 3 in them. This really is for organizational purposes. Think of how Gmail uses its labeling system for emails instead of folders.

http://forums.webhelpdesk.com/forums/comments.php?DiscussionID=50&page=1#Item_0

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4 Comments
Level 9

I would add this would make administration of the WHD much easier for admins and would speed up the creation of new request types that use custom fields.

Level 10

I like that idea.  Scrolling down 290+ custom fields is getting real old.

Level 7

Custom fields diffently need some improvements.  You have to open up a custom field in order to find the display order, display order should show on the front end screen with the list of all custom fields.  I agree with the request above, to have the ability to have one field that displays on multiple request types but would also need to have a field to set the display order on each reequest type.  This would eliminated have to create the same field multiple times because of the display order.

Community Manager
Community Manager
Status changed to: Open for Voting