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Level 9

how to generate recurring tickets in WHD?

We are running WHD  version 12.5.  I would like to know how to set up so that jobs that happen on a regular time frame have a ticket automatically entered into WHD?  I looked through the documentation and may have just not looked in the correct place.  I would think this would be a common type of thing to want to do and the functionality is already built into WHD.

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To setup recurring tickets for WHD, you need to create tasks under settings. 

Screen Shot 01-03-17 at 10.01 AM.PNG

This will allow you to create an automatically created ticket and set all the options you need for that ticket.   Even assign it to a specific technician.

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Thanks.

Doug

If that works for you, please mark the question as answered.   That will help others know that you're good to go.

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