We are running WHD version 12.5. I would like to know how to set up so that jobs that happen on a regular time frame have a ticket automatically entered into WHD? I looked through the documentation and may have just not looked in the correct place. I would think this would be a common type of thing to want to do and the functionality is already built into WHD.
To setup recurring tickets for WHD, you need to create tasks under settings.
This will allow you to create an automatically created ticket and set all the options you need for that ticket. Even assign it to a specific technician.
If that works for you, please mark the question as answered. That will help others know that you're good to go.
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