WebHelpDesk Migration from one Win server to another

Hi Everyone,

I need some assistance in migrating Solarwinds Web Help Desk from our internal Windows 2012 server to another windows 2012 server.

The server I am trying to migrate to is an Amazon EC2 windows server.

I use MySQL as our database source and NOT PostgresSQL.

Here is what I have done thus far:

• On the Source server:
  1. Stopped Web Help Desk
  2. Dumped the "whd.sql" file to a Dropbox folder.  (This dump file includes the data.  812MB file)
  3. Copied the "C:\Program Files\WebHelpDesk\conf" folder to Dropbox
  4. Copied the "C:\Program Files\WebHelpDesk\bin\wrapper\conf" folder to Dropbox
  5. Start Web Help Desk
• On the Target Server:
  1. Installed the same version Web Help Desk.
  2. Stopped Web Help Desk
  3. Created a new database, "whd.sql" using PHPMYADMIN.  (Note, at this time the database is still empty)
     1. Downloaded the "whd.sql" file from dropbox to c:\whdbackup\
     2. Opened the mysql console and ran the following:
        1. use whd
        2. source c:/whdbackup/whd.sql
        3. Waited until the import completed
        4. Exit
     3. Logged back into PHPMYADMIN and verified the data existed in the new whd.sql database.  Success.
  4. Replaced the "C:\Program Files\WebHelpDesk\conf" folder with the one from Dropbox
  5. Replaced the "C:\Program Files\WebHelpDesk\bin\wrapper\conf" folder with the one from Dropbox
  6. Started Web Help Desk.
  7. Opened browser, Chrome and navigated to 127.0.0.1:8081
  8. Web Help Desk wizard started.   This is where my problem starts.   I enter all the relevant details but can't go any further.  The buttons dont seem to work.  See screenshot below:

Not sure where I went wrong.   But any assistance would be appreciated.

Kind Regards,

Stephan