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Level 7

Sorting of notes in client ticket view

Hi all

I'm not sure if it's a bug or not. I could not find any sorting options in the settings view.

When you open the client ticket view and open a ticket with lots of notes. It seems there's a random sorting active.

Screen Shot 2016-11-09 at 09.24.56.png

Anyone have also this problem? Any tips?

I tried to open a ticket first but it seems there's a problem with the submit form....

Thanks

David

P.S. In this view it's not possible to sort when clicking on the table header. 😉

Message was edited by: David On

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2 Replies
Level 12

Sounds like known issue in WHD12.4.1, either install HotFix or upgrade to WHD12.4.2

Thanks pabely​! You're right! Just found it in the 12.4.2 release notes.

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