Showing results for 
Search instead for 
Did you mean: 
Create Post

Seeing 'Approvals' as part of Advanced Search or Export Options


For auditing purposes, I am trying to export or get ticket approvals to appear as part of advanced search results or in a format I can export.  I have tried multiple options in the advanced search (even trying to customize my 'column set') but I see no options to view/add approvals as part of the result set. 

Any and all assistance would be appreciated ... I need to tie a ticket number to the appropriate approvals that were provided for that ticket.  


Labels (2)
0 Kudos
1 Reply
Level 12

You can create an advanced query searching the Ticket History search for the the text 




If you know the name of the approval process add that to your search query, e.g. "Approved: Purchase Laptop"

0 Kudos