For auditing purposes, I am trying to export or get ticket approvals to appear as part of advanced search results or in a format I can export. I have tried multiple options in the advanced search (even trying to customize my 'column set') but I see no options to view/add approvals as part of the result set.
Any and all assistance would be appreciated ... I need to tie a ticket number to the appropriate approvals that were provided for that ticket.
You can create an advanced query searching the Ticket History search for the the text
If you know the name of the approval process add that to your search query, e.g. "Approved: Purchase Laptop"
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.