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Level 8

Search for tickets last updated by a client.

Is there a way to search for tickets that were last updated by a client?

I have attempted to use the "Updated by" query type, but I can't set the "Client" name to "", or "*" or anything else I can think of that might represent anyone in the clients list.

I can also not see a way to do an "Updated by" query that is NOT "Tech".

Any thoughts how I can get a search query to show me all tickets that were updated by someone other than a Tech?

Thanks for  your assistance.

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