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Forum Outgoing email message error

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Outgoing email message error

machieng over 3 years ago

I have been getting an error message when sending ticket e-mails to clients and techs. I have tried the solution instructions in https://support.solarwinds.com/SuccessCenter/s/article/Error-message-in-outgoing-emails?language=en_US to no avail.

Tickets are saved successfully, but e-mails are not sent to users. The message i get is "Could not create transport for E-Mail messages: 535 5.7.3 Authentication unsuccessful"

Please assist. Thanks in Advance

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