Notify client via email when ticket is created usi...

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Notify client via email when ticket is created usi...

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lcadba

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‎10-04-2018 03:36 PM

Notify client via email when ticket is created using API

Hi All,

Using API for helpdesk to create tickets can we send client a notification email when a ticket is created?

I tried setting sendEmail key along with ticket data as mentioned in API guide (Web Help Desk REST API Guide) but that didn't work for me.

Thanks

Tags (5)

Tags:
client
json
notify
rest api
whd_api

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