cancel
Showing results for 
Search instead for 
Did you mean: 
Create Post
Level 7

Notify client via email when ticket is created using API

Hi All,

Using API for helpdesk to create tickets can we send client a notification email when a ticket is created?

I tried setting sendEmail key along with ticket data as mentioned in API guide (Web Help Desk REST API Guide) but that didn't work for me.

Thanks

0 Kudos
0 Replies