Linked Tickets

I don't think there is but I 110% agree. It's annoying, time consuming and pointless that it does not mark them all as resolved. Seems like a bug to me but it still has not been fixed in 2 major version updates.

I'm kinda new to this so "right" or wrong here's what worked for me...

• edit the ticket you want to mark as parent or master and change the "Ticket Type" to "Problem"
• if you've already opened a few tickets before discovering the trend, go back to them and change the "Ticket Type" to "Incident"
• now click on the "Problems" tab on the right of the main ticket to open some additional fields.
• under "Problem Search" I entered my master/parent ticket in the No. field and clicked "Search"
• click "Link" under Action.  Your child ticket is now linked with the master/parent (a new Linked Problem field will show in your main ticket details area.
• from there I was able to go back to my master/parent ticket, update it with some notes, mark it as closed and the linked child tickets automatically updated and closed.  No extra hunting for me.