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Web Help Desk (WHD)

Forum How do I change thet status of a ticket on the iPhone app?

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How do I change thet status of a ticket on the iPhone app?

rodegard over 9 years ago

When our techs use the iPhone app (or mobile interface), they can't find the data fields needed to change the status of a ticket. Is this field hidden? If so, can it be activated on the mobile interface? The only option I can see now is to create a action script and ask them to run that.

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