HTML in Email Templates

You can use BBCode to highlight or format text. See this post for more details: Hidden Gems of Web Help Desk - Text Formatting with BBCode

Sure, just make certain your email system allows it.  MS exchange 2010 (what I use) allows html formatted messages but this can be turned off.  My experience is limited with other email providers but needless to say of is wed based well then ya, html.

Thanks for this.  It will, discovered through trial and error, accept some basic HTML instructions as well (e.g. It will take <hr>, but not <font>).