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Level 8

HTML in Email Templates

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Hello,

Is it possible to include HTML markup in email templates?

For example, if I wanted to highlight a phone number could I just include the text "<font size=+5>555 4321</font>" in the Template field?

Thanks for your assistance with this.

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Level 15

You can use BBCode to highlight or format text. See this post for more details: Hidden Gems of Web Help Desk - Text Formatting with BBCode

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Level 10

Sure, just make certain your email system allows it.  MS exchange 2010 (what I use) allows html formatted messages but this can be turned off.  My experience is limited with other email providers but needless to say of is wed based well then ya, html.

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Level 15

You can use BBCode to highlight or format text. See this post for more details: Hidden Gems of Web Help Desk - Text Formatting with BBCode

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Thanks for this.  It will, discovered through trial and error, accept some basic HTML instructions as well (e.g. It will take <hr>, but not <font>).

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