This discussion has been locked. The information referenced herein may be inaccurate due to age, software updates, or external references.
You can no longer post new replies to this discussion. If you have a similar question you can start a new discussion in this forum.

HELPDESK NOOB

Hi All,

Still new to the whole Web Helpdesk scenario and have set most of this up but I cant for the life of me work out how to access the console from a normal webpage on my computer. I did have this installed as a ISO VMWARE image but have had to move this onto a Windows 2008 R2 server as we are looking at Single-Sign On as well.

Does anyone know how I do this. The Server DNS Name is auto filled with the name of the server it is on, but if I put that plus :8081 it doesn't work.

I have also tried setting an IP address for this as well but cant seem to get this working.

Can someone please help!!! emoticons_happy.png

I am a beginner at this so if a little extra information can be provided in any answers that would be much appreciated!!!

Please respond..... emoticons_grin.png

Thanks