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API Qualifier's Not working

FormerMember
FormerMember

Hi, I cannot get the API qualifiers to work.  I keep getting "The remote server returned an error: (401) Unauthorized."

Here is my code:

            Dim webClient As New System.Net.WebClient

            Dim result As String = webClient.DownloadString("https://help.tapww.com/helpdesk/WebObjects/Helpdesk.woa/ra/Tickets?qualifier=(deleted %3D 1)/?username=zmatar&apiKey=yz4JzCBPnrRWA5xMR7jHmtyev6MEktB6INBVn2uE")

However when I don't use a qualifier it works:

            Dim webClient As New System.Net.WebClient

            Dim result As String = webClient.DownloadString("https://help.tapww.com/helpdesk/WebObjects/Helpdesk.woa/ra/Tickets/group/?username=zmatar&apiKey=yz4JzCBPnrRWA5xMR7jHmtyev6MEktB6INBVn2uE")

Why is this?