Do you have a general time frame for a next release of IPSLA? With the new release or NPM I don't want to incur downtime in my environment now to upgrade NPM if I will have to incur downtime for an IPSLA upgrade in another month or so....also it feels like IPSLA has been stuck on the same release version for quite a while now.
Hi,
what we are working on for IPSLAM is a priority now and our DEV team is actively working on that. I fully understand why are you asking (and I know that incurred downtime means troubles) but we can't do any commitments regarding next release date.
thanks
This past summer we completed a major project that converted our oganization completely to ShoreTel Director and VOIP phones. We have approxmately 300 phones at 16 locations (one is a small call center), and one ShoreTel Director to run the whole show.
Since IPSLA DEV team is are working on IPSLAM as a priority, this is a commitment from me that I will provide you all of the information I can about ShoreTel VOIP and Director.
What do you need?
Hi,
thanks for your feedback. We've started to monitor this request (FB95327) as reaction on "what we are currently working on" so I'm adding +1 there. What would be useful for us is if you could tell us what data do you need to observe and why (is there anything extra comparing to currently supported call managers?).
Also feel free to use our SNMP walk tool and grab the SNMP walk of your call manager (you can send results to my email).
thanks,
Michal
Hi,
Thanks for all those great details about ShoreTel devices! It is very valuable for us and we will do an investigation of SNMP walks you've sent us.
Polling of OIDs using SNMP is one part of what we need to do to show you data you would like to see in IPSLAM. Cisco offers "IPSLA" technology and also CDR/CMR files which contains all those important information about VoIP calls quality.
We will try to figure out what we would need to add to support for ShoreTel devices in future.
For all IPSLA Manager folks, please let us know how important ShoreTel support is for you so we can consider it for future releases.
thanks!
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