After installing Orion NPM 8.5 and VoIP module, the last step fails during the VoIP install with the error "Unable to update the web configuration file." Any ideas?
I ran into this and found it was my NTFS permissions on the c:\inetpub\solarwinds directory. I know it's not an answer but hopefully this gets you pointed in the right direction.
Please run SolarwindsDiagnostics.exe (in Program Files\Solarwinds\Orion) and send the resulting zip file to Support-
Open a ticket and attach to the subsequent autoreply-
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