I have added my infrastructure and am now ready to add sites. But when I try to add a remote router as a site, I get an error:
System.ServiceModel.CommunicationException: The socket connection was aborted. This could be caused by an error processing your message or a receive timeout being exceeded by the remote host, or an underlying network resource issue. Local socket timeout was '00:10:00'. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
at System.Net.Sockets.Socket.Receive(Byte buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
So I read the forum looking for a solution and noticed that OID 126.96.36.199.188.8.131.52.184.108.40.206.1.2.13 must be supported. So I fired up MIB Walker and found that it was not supported. But then I found out to go to :
and see if my router and IOS supports IP SLA's - UDP Based VoIP Operation. When I did the check there, I am running c1700-sv8y7-mz.123-4.T6.bin which is listed as being supported. So now I am confused. Cisco shows it being supported, but SNMP is not returning a value causing VoIP Monitor to throw the error. Is there something I am missing?
Ok, as a quick follow on, I found another VOIP router onsite that did respond to all the snmp queries, (different type router) and it failed with the same message. I did make sure the snmp rw password was entered into the system manager first.
OK, I was able to get some sites created, but only by going to the original web server on the Orion NPM box. (the poller box). I have the additional web server and the errors I was getting was trying to add on that box.
If anyone else is having this problem, check that.
SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.