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Error Message when installing IP SLA

FormerMember
FormerMember

I installed Orion NPM and it was working fine.  We also bought the IP SLA Manager and I installed that application.  When the installation completed, I received the following message:

Website configuration failed:

Web Request for /Orion/Login/aspx failed - The remote server returned an error: (500) Internal Server Error.

Per Solarwinds support, I did the following and now my page does not load anymore.

Can you try to run this
C:\Program Files\SolarWinds\Orion\OrionPermissionChecker.exe

then check and repair

then run a config wizard again

Once I did this, I cannot get into Orion.

  • This problem was solved through support and logged as case #269609.

    Generally, SolarWinds recommends against running WSUS and Orion NPM on the same server.  However, we were able to work with this specific issue and find a resolution for the individual.  Please refer to the case number listed above should you need to contact support.

    Thanks!

    DH