In preparation for the next major VoIP release, I am polling our customers to determine our typical customer's call volume. It would be very helpful if you could provide me answers to the following quetions:
Ill take our corporate office Callmanager cluster as an example. We have 950 phones and aveage 1800 calls a day OnNet (internatl) and 450 outbound calls daily.
Inbound calls we average 600 inbound calls and per hour we average 200@hour for outbound
average call duration for us isnt as important as flagging long calls, and quick hangups
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